Archive for the ‘Low-tech Tools’ Category
Ladies and Gentlemen, Start Your Calendars
Years ago I worked for a very organized restaurant that had an oversize calendar journal which never strayed from the front desk. Reservations were marked in the book, but also notes regarding the weather, whether it was a busy shift or not, if there were any special events, new offerings or special projects that were underway.
The net result of this simple daily record-keeping was that on the same day of the following year, it was possible to reference the previous date to get an indication of what kind of business to expect. If business was significantly up or down at end of month, it was easy enough to scan preceding weeks for information that might be useful in determining the source of the change. Perhaps there was a new menu that came out that was well received or the building was under construction for a few days, keeping customers away.
Use of the calendar journal can be particularly valuable to startups or young businesses. In the beginning there are lots of new names, projects, agreements, and landmarks that will be valuable to have at your fingertips several months or years down the road. A few scratched lines before wrapping up your day could help you out when that all important detail finally does slip your mind.
JB
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